Production Support Staff Customer Service & Call Center - Northwood, OH at Geebo

Production Support Staff

BCSN is a locally produced sports channel with a full focus on our community 24 hours a day, 7 days a week.
In short, it's sports played by local athletes, covered by local professionals, and enjoyed by local fans.
BCSN is seen exclusively on Buckeye Broadband.
BCSN and Buckeye Broadband have dedicated themselves to spotlighting the surrounding community.
With more coverage of high school, collegiate and professional sports than anyone in the area, we continue to be Northwest Ohio's home for local sports.
JOB TITLE:
Production Support Staff - Contingent (Per Diem)DIVISION:
BCSNDEPARTMENT:
Local StationsJOB SUMMARY The Production Support Staff is responsible for graphics, audio, and video of the BCSN productions or any other duties needed throughout productions.
The primary job function requires the employee to work independently using creativity and/or originality to contribute to production as needed.
The Production Support Staff reports directly to the Operations Supervisors.
While at events the activities of the Production Support Staff are lead by the event Director.
This position has no direct reports.
The Production Support Staff will work as a member of a team, promoting a positive attitude and feeling of well-being towards co-workers.
ESSENTIAL JOB FUNCTIONSThe Production Support Staff is responsible for:
Working out of a Mobile Production Unit - set and strike in a safe and orderly manner at every event; Using production equipment to produce TV quality games, shows, news announcements and in-house promotions; Driving on the job as needed to perform job duties; Performing equipment checks and notifying directors when equipment in the Production Unit needs repair; Organizing and delivering tapes/disks to appropriate locations; Accurately completing associated paperwork; Adhering to Company and departmental policies and procedures, including the EEO and safety guidelines, at all times; Other duties as required.
JOB REQUIREMENTSEducation and Experience High School Diploma or equivalent - required Associate degree in communications or equivalent related work experience - preferred 1 year prior related work experience - preferred 1 year experience with sports production - preferred Core Competencies Agile - Embraces change; adaptable and flexible; sense of urgency; Innovative - Uses critical thinking; Creativity; Continuous Learning; Challenges the Status Quo; Customer Focused - External/Internal; Creates the exceptional customer experience; Demonstrates a sales and service mentality; Collaborative - Teamwork, Proactive, Knowledge Sharing, Constructive Conflict; Accountable - See it, Own it, Solve it, Do it; Hold each other accountable.
Job Specific Competencies Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Job Knowledge - Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current.
Work Environment/Safety - Promotes mutual respect, keeps workplace clean and safe, supports safety programs.
Skills Required Demonstrates attention to detail; Ability to work in a team environment; Expresses oneself clearly and concisely; Writes English in clear, concise sentence structure; Demonstrates good organizational skills; Demonstrates professional demeanor; Works efficiently and effectively with little or no direct supervision; Presents self positively to the public; Regularly lifts up to 75 pounds of equipment used in the performance of job functions.
Other Requirements Valid driver's license and acceptable driving record that meets Company standards at all times; Background record that meets Company standards; Reliable means of transportation at all times; Background record that meets Company standards; Present professional appearance and demeanor; Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so.
PHYSICAL DEMANDSWalking, kneeling, standing, lifting (up to 75 pounds regularly), assembling scaffolding, stooping, climbing (stairs/scaffolding), sitting, driving, seeing (close, distant, color, depth perception, adjust focus), hearing, talking, using hands and fingers to grasp, hold, pick-up, use keyboard, drive, etc.
WORKING CONDITIONS The Production Support Staff is a non-exempt, contingent position, working on an as needed basis less than 20 hours per week, either daytime, evening or weekend hours.
The Contingent Production Support staff is required to be available a minimum of 3 days per week from noon to 10pm, including Fridays and Saturdays.
The Production Support Staff reports to the actual event location.
The Production Support Staff works in a Mobile Production Unit or at an onsite facility.
The Production Support Staff is responsible for handling and using the Company's equipment in an efficient and professional manner.
The Production Support Staff is required to drive on the job as needed and is subject to regular MVR checks.
At all times, he/she must maintain a valid driver's license and maintain a driving record that meets Company standards for an insurable driver.
The Production Support Staff is subject to periodic MVR checks, and will be required to give written approval upon request.
Due to the Company's need to provide consistently high-quality customer service and employee reinforcement training, the Company, as a standard practice, periodically monitors the crew performance, ability to complete the job and on-site behavior.
The duties assigned, the hours worked, and the status of this position is subject to change as the needs of the Company change.
USE OF COMPANY RESOURCES, EQUIPMENT AND CONFIDENTIAL INFORMATIONCompany resources, equipment, and information are provided to employees to facilitate work.
They may not be used for purposes other than work without proper authorization.
Any unauthorized use of Company resources, equipment, or information is strictly prohibited.
Any unauthorized use of customer data or any other company information gained via any company resource is a breach of confidentiality and is strictly prohibited.
Any unauthorized use of company resources, equipment information, and/or breaches of confidentiality may be cause for termination of employment.
The statements herein are intended to describe the general nature and level of work being performed by the employee assigned to the job.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
BCI and its operating companies will provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetic information, ancestry, disability, or veteran or military status.
Recommended Skills Adaptability Agile Methodology Assembly And Installation Attention To Detail Communication Confidentiality Estimated Salary: $20 to $28 per hour based on qualifications.

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