Customer Service Community, Social Services & Nonprofit - Northwood, OH at Geebo

Customer Service

EMI Enterprises, Inc.
EMI Enterprises, Inc.
Northwood, OH Northwood, OH Estimated:
$32.
9K - $41.
7K a year Estimated:
$32.
9K - $41.
7K a year 14 hours ago 14 hours ago 14 hours ago Customer Service Representative We are looking for a Customer Service Representative to work in our Promotional Items and Apparel area.
This person will possess a passion for excellent customer service, the ability to work unsupervised, effective time-management and organizational skills, and exceptional communication and interpersonal skills.
Job
Responsibilities:
As a Customer Service Representative, you will provide excellent customer service and support to our customers.
You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity, and accuracy.
Specific duties for the Customer Service role include:
Answering customer requests or inquiries concerning services, products, billing, etc.
Delivering superior service identifying and resolving customers' issues using problem-solving skills Building a positive rapport across a variety of personality types Continually maintaining a working knowledge of our clients' products, services, and promotions Putting the customer first and always remaining polite and professional Documenting all customer information, communications, and sales system Research options and provide quotes and mock-up with customer logo Write up job and PO's Manage membership & suppliers Update promotional items portal as needed, update promotional information, and apparel catalogs on our company website as needed
Benefits:
Competitive compensation Set schedule Weekly pay with direct deposit Healthcare coverage and 401K Paid on-the-job training Wellness program Paid time off after one year Professional and upbeat office setting Additional requirements for this CSR role include:
Willingness to learn and a passion for helping people Strong attention to detail, dependability, and follow through Working knowledge of Windows-based software, Acrobat X, In-Design or Illustrator Flexibility to adapt to changes in a growing organization Self-motivated, positive attitude, and desire to get the job done Background and drug test required H.
O.
T.
Graphics is an Equal Employer committed to recruiting, hiring, and promoting qualified people of all backgrounds regardless of race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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